If you have a concern, worry or complaint…
Most of the concerns that arise about children and their schooling can be dealt with quickly in an informal way.
If there is something you are not happy about, please follow this procedure:
1. Raise the matter with your child’s class teacher and arrange a time to discuss the matter.
2. If the problem remains, arrange to see the Base Leader.
3. If there is still an ongoing concern, contact the school office to arrange an appointment with the Headteacher.
4. If you have a complaint that you do not feel is being dealt with effectively, please follow the school’s complaints procedure, detailed below.